Wright Industries Privacy Policy

Our contact details

Name: Wright Industries Limited
Address: 1st Floor Gibraltar House, Crown Square First Avenue, Burton on Trent, Staffordshire, DE14 2WE
Phone Number: 0121 663 0120
E-mail: contact@wrightindustries.co.uk

The type of personal information we collect

If you complete our online enquiry form, we collect and process the following information:

  • Your name
  • Your contact details
  • Information you provide in relation to the nature of your enquiry

How we get the personal information and why we have it

This personal information is provided to us directly by you. We use this information to decide who is the appropriate member of staff to deal with your enquiry. This information may be shared internally within Wright Industries for the purpose of processing your enquiry efficiently. The information is not shared with external individuals or organisations.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us

How we store your personal information

Your information is collected securely on our website and transmitted to us via private email. The information is stored by us until we are able to deal with your enquiry, which is typically within 7-days. We dispose of your information by deleting your enquiry email.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint by contacting us.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the Last Updated date of this Policy, which you can see at the bottom of the screen. Any changes or modifications will be effective immediately and you waive the right to receive a specific notice of each such change or modification.

Cookies

We may use cookies, tracking pixels and other tracking technologies when you visit this website to customise the site and improve your user experience.

You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of our site after the date such revised Cookie Policy is posted.

Use of cookies

Cookies are small text files that websites place and store on the computers and mobile devices of their users. These files are generally used to improve the user experience but they may contain personal information about the user or their behavior on the website. A cookie file cannot be accessed by a website that did not create it in the first instance.

We use a cookie on our site to record the fact that you have read and accepted our Privacy Policy. We also use visitor tracking software such as Google Analytics, which records anonymised usage data for all users on our website, and this uses cookies too. We do not use any cookies that store personally-identifiable information.

Control of cookies

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the website.

Other tracking technologies

In addition to cookies, we may use "web pixels" and other tracking technologies on our site to customise and improve your experience. A "web pixel" is tiny object or image embedded in a web page. They are used to track the number of users who have visited particular pages and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page view and a description of the page on which they reside. Web pixels cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

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